FAQs

Click on the session you would like to attend on the events page, then click the button below the session description to either register for the session or simply join on Microsoft Teams or Adobe Connect on the day and time of the session.

You may need to install the relevant programme (e.g. Adobe Connect, Microsoft Teams) to be able to attend the session – we've included some support pages below if you have any issues with accessing the sessions. We recommend downloading the Microsoft Teams app to attend sessions in order to ensure you have access to all features although you can attend Microsoft Teams sessions on a browser or the app without an account – just join as a guest. Please note: you do not need an OU login for Microsoft Teams, as you do for Adobe Connect.

Each session is unique, and you will find a brief description of each session in each event page on the website. Some sessions will be more informal social events while others will include presentations. You can attend as few or as many sessions you like, and you can drop-in and out from sessions – don’t worry if you arrive late or need to leave early. You can choose how you’d like to take part, you do not need to have your camera/microphone on if you don’t want to.

Of course! Welcome Week is for both new and continuing students. We hope our sessions will be beneficial to all students.

Everyone is welcome at Welcome Week, and we want to make sure it is as accessible as possible. If you have any concerns about accessing any sessions or your accessibility requirements, please let the our team know at oustudents-projects@open.ac.uk. You can also find out more about accessibility when using Microsoft Teams and Adobe Connect.

There are many ways to stay involved with Open SU after Welcome Week. You could take a look at our Societies and Clubs, attend an online meet-up or online event, or even get involved by volunteering. To stay in the loop with what’s going on at your student union, you can sign up to our monthly newsletter, and check us out on Facebook  , Instagram  , LinkedIn  , Threads  and Bluesky.

Most sessions are not being recorded, unless otherwise stated in the event description.

Email us at oustudents-projects@open.ac.uk to report an incident (please note this mailbox is monitored from 8am – 4.30pm, Monday – Friday). If you are concerned or upset by something that happens during Welcome Week, please let us know. Our online events are intended to be welcoming and friendly spaces. Attendees who are not willing to respect the spirit of our events will be asked to leave or removed by our hosts. Attendees are asked to read our Values and Behaviour policy before joining Welcome Week sessions and keep this in mind when taking part.