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  • February 2025 - April 2025

February 2025 - April 2025

SLT Priority Areas Update 

Since the last meeting in February 2025, the SLT have been meeting with Students Association staff on how to progress their priority areas. The following activities have been highlights: 

Under the Student Support priority area: 

  • The Wellbeing Education Language Studies (WELS) Faculty Rep recently presented to OU Associate Lecturers (ALs) on supporting students with Mental Health challenges. The goal of this is to improve academic outcomes for students studying with mental health challenges. 

Under the Student Wellbeing priority area: 

  • the WELS Faculty Rep and the VP Student Representation are working with staff to create a page on the Association website on perimenopause and menopause, that will signpost to support groups and resources all in one place. There will also be a thread within the Disabled Students Group (DSG) on this matter. The project team are hoping that the webpage will be up and running by the end of May 25. 

Under the Academic Student Experience priority area: 

  • The President alongside Student Representatives from other institutions attended a focus session with the Higher Education (HE) for England regulator the Office for Students (OfS) to discuss the impact of AI on students’ academic learning and assessment. This feedback will be used to help the OFS to understand how students use AI and how they can provide regulation and support to the HE sector in England. 

  • The FASS Rep spoke to the March Faculty Assembly where he gave a presentation on the SLT term priorities. He particularly spoke about Best Practices in Academic Student Experience and Protecting the Curriculum. Many staff members came up to the FASS Rep afterwards to ask how they could help with various priorities. 

Finally, under the Neurodivergent Student Experience priority area:  

  • On the 19th of March the President and the WELS Faculty Rep hosted a drop in for Neurodivergent students during Neurodiversity celebration week, where they had a productive conversation about the ways in which our Neurodivergent students wish to be supported. 

  • The WELS Faculty Rep is working with an Association staff member with a Neurodivergent (ND) decision tree to support Neurodivergent students accessing important information for their studies. In addition, they are discussing having a specific thread on OU Connect for ND students 

For more information on the work being done in the Student Leadership Team’s four priority areas, please visit the “Our Priorities” area of the website. 

 

SLT Statements 

  • Reflections on our time in the Student Leadership Team - THE HOOT 

  • A day and life of an SLT Member - THE HOOT 

  • A memorable trip to Edinburgh with the Open University Council - THE HOOT 

 

Student Concerns 

Students have raised the following concerns with members of the SLT... 

1. University communications with students 

Concerns were raised by some students after receiving communications about the fee credit waiver changes coming into effect from August 2025. VP Student Representation along with The President passed these concerns and the way communications were sent to students to the interim Vice Chancellor. 

2. Accessibility 

A student reported to the STEM Faculty Rep that an AL is not providing materials as needed or agreed, according to accessibility requirements, relating to disability. The STEM Faculty Rep offered support to the affected student, advising them to speak to their SST (Student Support Team). 

3. Academic matters and support 

Concerns were raised to the WELS Faculty Rep, by students regarding inconsistencies in extensions given to students studying the same module and concerns over late returns of TMAs, with no tutor contact. The WELS Faculty Rep contacted the module chair who informed them they were in conversations about how to overcome these inconsistencies.  

On the morning of 21 March, there was a system issue stopping students from being able to submit their assignments. The Associate Exec Dean for Tuition in WELS was contacted, along with all Heads of schools in WELS by the WELS Faculty rep and all students who had missed the 11.59 deadline were given a respective 1-day extension. 

The Deputy President responded to concerns raised by students on social media about issues with module registration by escalating the issue to the right OU department. 

The International Area Rep has been contacted by numerous students, relating to a range of issues international students are facing, namely:  

  • not being able to attend tutorials due to the time difference with the UK, and most tutorials not being recorded;  

  • financial costs for students having to phone their SST. 

  • not being able to pay module fees in instalments, as international students must pay module fees upfront 

  • not being able to use the Scheduled Contact Service used by the Student Support Team, as the system does not allow international phone numbers. 

As these problems are recurring issues, the International Area Representative will continue to liaise with the OU about this. 

Multiple students across FASS have spoken to FASS Rep about the lack of tutors having their cameras on while in tutorials. Students have found this off-putting and feel they are less likely to engage or benefit from the presentation. Students feel this issue is becoming more common. The FASS Rep raised this at the faculty assembly and also spoke to the senior leadership of FASS and Heads of Schools to address it. Leadership is looking at ways to encourage more tutors to turn on their cameras. 

The England Area Rep received concerns regarding tutors and marking time/ feedback. They advised students to student services. 

4. Equity and Inclusion 

Concerns were raised by a student in relation to unconscious racial biases from tutors that could have an impact on students' grades, particularly BAME students. The EDI team provided support for student welfare as well as support on addressing these issues directly with the OU. This matter is currently on going. 

A student in a secure environment reached out to the EDI Team and VP EDI via letter with much praise to the OU. However, they advised the team that they think there should be more awareness raised for students in secure environments on the support and services that are available to them. They also stated that some of the additional resources they are provided with are not accessible in secure environments. Conversations are ongoing with the student and a plan devised within the EDI team on how to approach these matters and best support students in secure environments. 

5. Student finance 

An incoming student asked the FASS Rep for assistance as they were having issues with paying for their short course. He passed along the student's concern to Association’s Student Advice and Individual Representation Service and also FASS Student Support. 

The Wales Area Rep has signposted students to the support team following misunderstanding around student finance. 

 

SLT Social Media Conversations 

  • The President shared her own personal experience of mental health challenges and signposting to useful resources as part of Uni Mental Health Day, via Linked In. 

  • The Sustainability Rep gave a tour of what has been put in place on the OU Milton Keynes campus to support hedgehogs and wildlife! Watch on Instagram. 

  • A dedicated page for international students was created on OU Students Connect. It is a place where international students can have a chat and connect with each other. The International Area Representative will also post updates and advertise events on that page from now on. See here. 

 

We Need You! 

We really want to know about the issues affecting you, as OU Students! Use our Student Issues reporting tool to submit your issues, comment on the issues of others, and up/down vote the issues important to you!  

 

Other News and Ongoing Projects 

President: 

  • Commercial Review: Collaborating with the team on feedback from focus sessions. 

  • Mental Health Strategy: Working with OU to refresh the mental health and wellbeing strategy for staff and students. 

  • OU Council Visit: Joined the annual Nations visit to the OU Scotland offices in Edinburgh on March 4-5 with the Student Member of Council for a Council meeting.  

 

Vice Presidents: 

VP Academic Student Voice: 

  • Presented at the February Welcome Week  

  • Attended the Scottish Funding Council meeting. 

  • Co-chairing the Student Charter Task and Finish Group to update the Student Charter. 

  • Addressing qualification and module withdrawal challenges. 

VP Student Representation: 

  • Contributing to the organisation of the Student Rep Recruitment, which runs from March 26 to May 25. 

VP EDI: 

  • Leading projects to support neurodivergent students and improve their study experience. 

 

Area Representatives: 

England Rep: 

  • Organizing a meet-up in Shropshire/Cheshire for student support and engagement. 

Wales Rep: 

  • Leading the new Wales Club and planning in-person events, including a Uni-Tunes social music club. 

  • Co-hosting body doubling sessions every Monday and Wednesday. 

  • Working with the NUS Wales President in the Medr Learner Steering Group, ensuring distanced learners are represented. 

International Area Rep: 

  • Liaising with Careers and Employability Services and the Senior Marketing Manager on international student challenges and opportunities. 

  • Held a focus group and consultation forum for international students in February. 

  • Created the International Students Club on OU Students Connect. 

 

Faculty Representatives: 

WELS Rep: 

  • Developing a faculty-wide Neurodivergent Cafe with the leadership team. 

FASS Rep: 

  • Engaging with the Faculty on the planning of face-to-face day schools to enhance student experience and engagement. 

 

Sustainability Rep: 

  • Presenting at SOS-UK's Student Symposium on sustainability for distance learners. 

  • Creating a briefing document for integrating sustainability into the curriculum. 

  • Working on themed events with the Environment and Sustainability Working Group. 

 

Hedgehog Friendly Campus Awareness Project: 

  • Implementing prevention measures on the OU campus and promoting hedgehog conservation at home. 

  • Collaboration includes the STEM Faculty Rep, VP Academic Student Voice, and Sustainability Rep. 

 

 
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