This Hoot article contains information about the most convenient ways for international students to contact the OU Student Support Team, including the Scheduled Contact Service.
If you know the specific department you need to contact, you can find the relevant details below. Alternatively, you can select the topic your query relates to, and you'll be directed to the right place. You can also request a call back.
Contact the OU
Requesting a call back
Course enquiries
Find out about disability support for international students.
This article is about unexpected circumstances that can negatively affect some part of your study.
Before you start studying with the OU, they will use their Fee Status Policy to determine the fee you pay (in accordance with relevant UK regulations). Find out more information here.
You can apply for a change to your exam submission deadline if the timing of your exam is not appropriate for the time zone of your country of residence.
This service is independent from the University, and can provide individual representation to students who have an existing complaint. Sometimes going through the University’s regulations and procedures can be tough on your own, so the Service is there to provide you with advice and support.
At Open SU, we have some great groups which are there to support our students throughout their Open University journey.
The free OU Wellbeing app offers a diverse array of tools, resources, and information designed to enhance both personal and academic wellbeing.
You can use the OU Help Centre to search for any support or information you need related to your studies.